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TelcoSwitch

Supplier
Highgate United Kingdom

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  • TelcoSwitch
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  • Location
  • Pound House
    62A Highgate High Street,
    Highgate, N6 5HX
    United Kingdom

Company Details

TelcoSwitch

Established in 2016, TelcoSwitch is an innovative, fast-growing company, bringing a new way of doing business to the telecoms sector. Our watchwords are innovation, value, reliability and quality. We offer a unique combination of products and solutions that meets the needs of our customers today and tomorrow, works without interruption, has capabilities beyond others, and provides margin for our resellers while delivering cost savings for their customers.

 Our Leadership team has over 20 years’ experience in running and building IT and telecoms businesses and we have used this knowledge to revolutionise business communications by providing the world's most unified turnkey open standards hosted telephony platform. We take unified communications to the next level by providing not only software and hardware, but also support and advice based on years of experience, ensuring a complete telephony solution from start to finish.

TelcoSwitch’s core solution is CallSwitch, an innovative telephony platform specifically designed to be intuitive and simple, making communication effortless from installation through to operation.

CallSwitch comes in three varieties depending on the end user requirement. CallSwitch Business is our comprehensive, full feature set platform providing advanced call function capabilities to all. It allows for CRM integration and includes the CallSwitch for Desktop Application. CallSwitch Lite is a scaled down version of CallSwitch Business.

 CallSwitch Contact Centre uses standard call routing features from the main CallSwitch product but with additional levels of management and control to produce complex and measureable call handling and Agent performance data.

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